Travel2be Reviews

Can you help me find my ticket number.i already booked a fligth yeasterday they send me a reference number 21445373 bu unportunately i havent recieve an email.. tnx

BUYER BEWARE travelgenio is also linked !!! DO NOT USE!
I have now passed this information on to multiple travel companies and friends to not use either due to their more then disgraceful behaviour.
2YEARS and 3 months they’ve held my money.
i booked some flights, told i couldnt get a refund. Find out later that the airlines issued refunds.
No responses. If i didnt have to give a star i wouldnt.
Consumer affairs/ European small claims will be contacted next.
Ticket 3482725

I purchased two return tickets to Vancouver on Virgin Atlantic. I have been trying to get seat reservations but it is impossible to get hold of anyone, the emails are never answered and there is no contact number available. I have contacted Virgin but they do not recognize any of the reference numbers I have been given I have noticed that the flight is being operated by Westjet but they also do not recognize any of the booking references that I have been given. I am seriously thinking that I have been scammed and that I do not have a reservation on the flights that I have paid for

Words can’t even put into comprehension how terribly run this company is and how they’re still legally allowed to operate is beyond comprehension. I had a flight booked for the 20-7 to Sao Paolo only to receive a message on the 20/6 to say my connecting flight to Istanbul has been changed to the following day meaning as a result I miss my flight to Sao Paolo.

After numerous phone calls going around in circles and encountering rude staff I finally received an email on 04/07 to say they’re trying to book me an alternative on the 21/07. 2 weeks before I’m flying out and still had no E-ticket I was beginning to worry after having seen the numerous bad reviews this company has. I rang again and was told by their customer service that yes they guarantee they will get me an alternative flight.

Today on Friday 15/07 6 days before I’m scheduled to depart I rang again to see why I still haven’t received my e-ticket only for the customer service representative to point the blame at the airline and tell me that they haven’t confirmed my new flight to them and that is possible they will refuse it meaning I’ll have no flight 3 days before I’m meant to depart and when prices are triple what I initially paid and told me to wait to hear back and hung up the phone!!!!!!!

I have never in my entire life been so angry and disgusted please please please please do not book anything with this company biggest scam I have ever come across

I have written several emails and I always get the same automated response back to my emails saying it's not the registered email ID for the booking.

I booked the ticket for my cousin and mentioned his email ID as it's a ticket for him.
The booking reference is 21443487.

You should for sure have the EMAIL IN YOUR RECORDS. Can you send him the E confirmation?

DO NOT REPLY TO ME AND TELL ME TO EMAIL USING HIS EMAIL OR TELL ME TO GIVE YOU ANYTHING SENT BY EMAIL SINCE WE DIDN'T RECEIVE ANY EMAILS. THE TICKET BOOKING WAS SUPPOSED TO BE A GIFT TO HIM.
You guys just spoilt my surprise for him.


There is nothing sent to his email yet. This is the first time I'm booking a ticket using travel2be and it has been the WORST so far with NO Customer Service so far provided.

I booked my ticket on July 7th for a flight on July 14th.
Today is July 11th. Eventually I found a contact email
address. I managed to send one email and the reply to any other emails is that they are dealing with it. My booking reference was 21381524 though on MyTrips there is a different booking reference 21381311 and it says payment pending though I know the payment has gone through.
Of course as others experienced the cost increased as I was buying the ticket, I could have got a cheaper ticket directly withEmirates without all this hassle.
This is the worst company I have ever dealt with bar none. They have so many bad reviews. If I don't get my ticket now for the flight I booked, then I need a full refund. Don't go near them!
I have no intention of calling them, why waste more money.
My request number is5281678

I've been emailing this company for many months and now writing my second review.

so they said I was flying with virgin....
WRONG I'm flying with westjet.

they said each of us have 23kg suitcase
WRONG. West confirmed I haven't got luggage and I have to pay for it.

this company are a joke. never again will I book with them. your crooks and liars.
not even responding to my emails

UPDATE JULY19 :
Still no response from Travel2be.

UPDATE JULY11 :
Travel2be has replied to this review with an email, but I have still not received any response from them. This kind of comment is their last effort to sugar coat their toxic behavior .

21137591 is my booking number.
The company changed my schedule without my consent, so I have to request for a refund, as my trip is highly time sensitive. Please also note that, I have also purchased Enhanced Refundable Terms to ensure I got refund for unexpected event.
Unfortunately, I have sent multiple emails in the first place, but Travel2be is unresponsive the whole time (I have sent abt 5 mails, and non of them got a reply after few weeks). At last I have to resort to call via international call to the company, and again, one of the worst experience, the wait time is long, the customer support was rude.
After a long and tiring explanation with the customer support via call, they confirmed to me I can get my full refund. But the question is, when will my full refund be issued ? I have waited for weeks and my status is still "processing the tickets". I have tried to contact "again" with Travel2be, and as expected, no respond, no reply. I have even tried to email them via their travelgenio.com customer support and wow, wow. Same result, no reply AT ALL!
I have paid nearly 900USD with refund insurance, yet what I got is this ? I am starting to think this is a scam where if you got unexpected events happening to you and wish for refund or reschedule, they will completely ignore you.

DEFINITELY NOT RECOMMENDED IF YOU DON'T WISH TO LOSE YOUR HARD EARNED MONEY TO SUCH UNRESPONSIVE COMPANY !!!

I sent of my mails about 10_15 times on this email adress
customer.service @travel


But none of you m******* haven't contacted me in last 15 days i need my flight refund .. ask your f**** staff to refund my tickets. You need to advice your f***** staff to take job seriously. I spent my 70 $ on international call in contacting them to resolve issue. After listening whole issue they put the call on hold adn my all money goes .. wTH u f***** morons are doing with customers

20886211
Rizwan002323@ gmail
010 4494 9471
TG 657
29june 2022 10.20am

I am trying to check my reservation for the 10 of july 2022 with air transat with the reservation number i received from travel2be which is 21297788, and it says that it doesnt exist. I checked on the reviews for travel2be and I can see that I am not the only one who is having trouble with some sort of non existing booking or reservation number. I am afraid that its a scam, for that reason I already asked for a cancelation due to a change of flight since I dont think ill get any answer any time soon according to the content of other reviews seen here at this page.

last monday 06/27 i buy 1 ticket. japan to pakistan and thai airlines . i paid 130000¥ I felt suspicious and called up thaiAirlines
hotline and gave them the details .thai air line say i am not help you .idont tell you about your ticket you contect travel2be . i have dont received any mail from travel2be i lose my money . many time i send mail not response many time call dont recice call iam tried last 2/3 working day. this side is baldy sacme i avice dont buy ticket travel2be

Hello, I have booked the ticket and got a warning that the price has been changed at the moment I was paying (?!) but the money has been deduced from my bank account. How can I contact you to resolve this issue before reporting the case to the official bodies?

THIS COMPANY IS 100% A SCAM.

I booked a flight from Paris to Kuala Lumpur transiting at Doha under Malaysia Airlines.

Paid over $1600 USD for 2 tickets and I only got a shady looking confirmation email but no e-ticket attachment.

I felt suspicious and called up Malaysia Airlines hotline and gave them the details I had in my email. To my surprise they said my Ticket does not exist and I should contact travel2be instead.

Upon writing to them to issue my ticket immediately or else I want to cancel, they just keep saying "wait up to 72 hours".

Now my money is gone and I have no ticket. I am launching a police report and calling my bank to get my money back. This company is a total scam!!

SCAM

I booked my ticket the 12th of May and it said my e-ticket would arrive within 72hours. Nothing has arrived, not in the spamfolder.
Send the e-ticket asap!

Update: I didnt get my ticket, but got a full refund.

It's a SCAM ❌❌❌
The worst company and worst customer service ever it's a (SCAM) ❌❌❌, no answer from them and they don't care about customers email's and calls ,
i booked a flexible flight [Ticket #4613690] from Abudhabi to Morocco so i went there after one month the governments they decided to close the borders because of new situation of COVID-19 (OMICRON) and my arrival tickets got canceled and i got stuck there and so tried to contact them there's no answer and they keept automatic reply for emails i just give up and i booked a new because i need to go back to my work place , i tried many times to contact them but no answers at all even though emails,
Note : kindly give my refund ASAP.
such a horrible experience ??? my advice is run away from headache and book from real agency to enjoy your vacation